Tag. Trace. Deliver.
Know where it is — not where it was last scanned.
Carrier tracking reports a checkpoint after the fact. A ShipTrace label reports its own position the whole way, over cellular and Bluetooth, and every point it sends lands on one live map your whole team can watch.
- Printable smart labels
- One map, every carrier
- Alerts when it arrives — and when it does not
- Last reported
- 4 min ago
- Accuracy
- ± 12 m
- Positions
- 128
The gap
The question carrier tracking cannot answer.
A scan says where a package was when somebody handled it. Between scans it says nothing — and between scans is where the expensive surprises live.
- Where it was, not where it is
- The silent middle
- The "any update?" tax
- Exceptions surface late
- One portal per carrier
- No record of the path
How it works
Three steps, and the label does the work.
Nothing changes about how you pack or who carries the box. One extra label goes on, and from that moment the package reports for itself.
Tag any package with one of our smart labels.
Trace it on one live map as it travels.
Deliver and know the moment it arrives.
The labels
Two kinds of label, and we always say which one you are reading.
Cellular works out its own position and reports it over the mobile network, usually to within tens of metres. Bluetooth is sighted by the tracking network as it passes, within a few hundred. The map draws every claim at its real size, so a soft one never looks like a hard one.
The portal
Everything around the map.
The map is the point, but a package that arrives at three in the morning still needs to tell somebody. This is the rest of it.
One live map
Every reported position for a trace, in order, with the accuracy of each one drawn as real geography and a scale bar to read it against.
Your own categories
Group traces the way your business already thinks — by customer, by lane, by product line — and filter the map and the list by them.
Geofence alerts
A zone on the map and a rule: tell me when anything in this category enters the Rotterdam depot, or leaves it.
Arrival deadlines
The alert for the package that never arrived, not only for the one that did. Raised by the clock, once, and never quietly withdrawn.
Email and text
Alerts reach the people who need them by email, and by text message where we have completed carrier registration for your region.
Owners and members
Everyone on your team can watch every trace. Only an owner can buy labels or change the card — and support can never spend on your behalf.
What we will not say
A tracking product earns its place by admitting what it does not know.
We never invent a position.
Every point on your map came from the label itself. Nothing is interpolated between two fixes, and nothing is inferred from a carrier's schedule. If the label has not reported, the map is empty and says why.
Silence is not a fault.
A quiet label may be inside a metal container, in a coverage gap, or out of battery. The label does not tell us which, so we do not pretend to know: we show Not reporting since and the time of the last position. Never expired.
Not activated means not activated.
A label sends nothing at all until it is activated. Until it does, we say Not activated — no location yet, which is a fact, rather than showing a placeholder pin that is not.
Who it is for
Shippers who get asked where it is.
ShipTrace is at its best where a single package matters enough to be worth a label of its own.
- High-value and one-off freight
- Time-critical parts and service kits
- Returns, samples and reusable assets
- Anyone running more than one carrier
Tag. Trace. Deliver.
See ShipTrace with your own shipments.
Tell us what you ship and where it goes. We will set up your organization and send your first labels out — then you tap one onto a box and watch it move.